Dr Miriam Boyles
Senior User Researcher Orange Bus
Miriam is a user researcher with a varied research career. She completed her PhD in Social Anthropology at the University of Cambridge in 2013 – an ethnographic study of older people in Southeast London which explores sense of place and the experience of ageing. She then became a health policy researcher for Newcastle University looking at ways to improve the diagnosis and management of dementia in the NHS.
A desire for more fast-paced research and team-working has taken her into the world of UX. She enjoys its highly practical, problem-solving focus which identifies opportunities to meet real user needs.
This particular project, exploring the use of voice technology for mobility-impaired users, brings together UX’s practical focus with her previous experience of research into ageing and the experience of illness and frailty.